CENTRAL HEATING REPAIRS
Think you need a new boiler? It might just be a part.
There’s a lot more to a heating system than the boiler. Pumps, valves, timers, thermostats and wiring all have to work together – and when one fails, it can look like the boiler has given up. We find the real fault and fix it.
✓ Diagnostic visit £78 inc VAT
✓ Comes off your bill if you go ahead on the day
BEFORE YOU REPLACE YOUR BOILER
Many of our callouts for a “broken boiler” turn out to be something else.
A failed pump, a stuck valve or a faulty timer can stop your heating just as surely as a boiler fault – and usually costs far less to fix. We check the whole system first, then tell you honestly what’s wrong. If the boiler really is the problem, we’ll explain your options for repair or replacement.
WHAT’S HAPPENING?
Common heating problems
Tap the one that sounds like yours and send us a photo of your controls or airing cupboard on WhatsApp.
Some rooms stay coldRadiators cold in part of the house, or cold at the top or bottom.Tell us about it →
Heating but no hot waterOr hot water but no heating – often a valve or control fault.Tell us about it →
Heating won’t turn offRadiators hot even when the heating should be off.Tell us about it →
Thermostat not respondingTurning it up does nothing, or the timer has stopped working.Tell us about it →
Noisy systemHumming, banging or gurgling from the pump or pipework.Tell us about it →
Boiler fires but nothing heats upThe boiler is running but the heat isn’t getting to your radiators.Tell us about it →
MORE THAN THE BOILER
The parts we repair and replace
Circulation pumpPushes hot water round your radiators. When it fails, the boiler runs but the house stays cold.
Diverter and zone valvesSend heat to your radiators or your hot water. A stuck valve can leave you with one but not the other.
Timers and programmersTell the system when to come on. A faulty one can stop your heating altogether.
Thermostats and smart controlsRoom and cylinder thermostats, and smart controls – checked, repaired or replaced.
Wiring centresWhere all the controls connect. We trace faults through the wiring and put them right.
Radiators and valvesCold spots, leaks, sticking valves and systems that need balancing or flushing.


WHAT TO EXPECT
Find it, explain it, fix it
1
We find the fault
We test the boiler and every part around it – pump, valves, controls and wiring – to find the real cause.
2
We explain in plain English
What’s wrong, what it costs to fix, and anything else we noticed.
3
You choose, we fix
A fixed price before we start. If we carry the part, we can often fix it on the same visit.
NOT SURE WHAT’S WRONG?
£78inc VAT (£65 + VAT)
diagnostic visit
diagnostic visit
Go ahead with the repair on the day and the £78 comes off your bill.
COMMON REPAIRS – GUIDE PRICES INC VAT
Zone valve head
Part included – standard 22mm systems£282
Part included – standard 22mm systems£282
Zone valve head and body
Parts included – standard 22mm systems£378
Parts included – standard 22mm systems£378
Circulation pump
Pump and materials included – standard-size pumps£528
Pump and materials included – standard-size pumps£528
Balance radiators£252
BoilerJax 200 members get labour on these parts covered →
Book a heating repair

Areas we cover
Local to Basingstoke and Alton
Our core area – every service, every day. Just tap your town to find out more.
We also cover
- Aldershot
- Basingstoke
- Bramley
- Camberley
- Church Crookham
- Crowthorne
- Earley
- Farnborough
- Farnham
- Finchampstead
- Fleet
- Frimley
- Hartley Wintney
- Hook
- Newbury
- Odiham
- Reading
- Sandhurst
- Sherfield on Loddon
- Sonning
- Tadley
- Thatcham
- Tilehurst
- Twyford
- Winchester
- Winnersh
- Wokingham
- Woodley
Can’t see your area? Message us and we’ll let you know if we can help.

