EMERGENCY PLUMBING REPAIRS

Water where it shouldn’t be? You’re in the right place.

Burst pipe, water through the ceiling, an overflowing toilet – stay calm, we can help. We’ll stop the water and make it safe, put right the damage, and even deal with your insurance company for you.

Open Monday to Friday·Same-day repairs available·Rated 5.0 on Google
Worried homeowner holding her dog as water pours through the living-room ceiling into buckets
WHILE YOU WAIT FOR US

Do these now, if it’s safe to

A few quick steps can save a lot of damage. Never put yourself at risk.

!Turn off the water at your stopcock. It’s usually under the kitchen sink or where the water pipe enters the house.
!Keep away from electrics if they’re wet. If water is near sockets or lights, only switch off at the fuse box if you can reach it safely and it’s dry.
!Turn off your boiler and heating, then open your cold taps to drain the water left in the pipes.
!Catch the water and move valuables. Use buckets and towels, and keep clear of any ceiling that’s sagging.
!Take photos and videos of the damage – useful for your insurer, and you can WhatsApp them to us.
ONE TEAM, START TO FINISH

From emergency to fully put right

Most plumbers stop at fixing the leak. We stay with you until your home is back to how it was – with one point of contact the whole way through.

STAGE 1
Fix the problem and make it safe
We stop the water, find the cause and carry out the repair – or make it safe until the full repair can be done.
Leak stopped and isolated
Cause found and repaired
Water and heating restored where possible
STAGE 2
Put right the damage
Once the leak is fixed, our multi-trade team takes care of the reinstatement work.
Drying out and damp checks
Ceilings, walls and floors repaired
Kitchens and bathrooms reinstated
STAGE 3
We deal with your insurer
Escape-of-water claims can be stressful. We can handle the paperwork and talk to your insurer on your behalf.
Photos and report of the damage
Itemised reinstatement quote
We liaise with your insurer or loss adjuster

Emergencies we deal with every week

Burst or split pipes Water coming through the ceiling Leaking or overflowing toilets Leaking cylinders and tanks Failed bath and shower seals Leaks under sinks and appliances No water or low pressure Blocked or overflowing drains

Got a leak right now?

Call or WhatsApp us – send a photo or video and we’ll tell you what to do next.

PlumbJax van parked outside Festival Place, Basingstoke

Areas we cover

Local to Basingstoke and Alton

Our core area – every service, every day. Just tap your town to find out more.

We also cover

Can’t see your area? Message us and we’ll let you know if we can help.